Services » Technical Support

800.705.0401 | 858.458.4222

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 Testimonial

 

"I have been very pleased with the response we have received as well as the technical expertise of Hershey's staff ... I feel very comfortable recommending Hershey technologies."

-- James A. Ploscyca, Magellan Laboratories, Inc.

 


  

Hershey Technologies Technical Support

Today, more than ever before, companies are facing increasing pressures to optimize their business processes in an effort to stay ahead of their competition. At Hershey Technologies we recognize our customers' need to minimize any incidents that will deter them from this goal. We aim to provide our customers with the information and tools required to quickly resolve issues and work with them to ensure they are getting the support required to efficiently manage their businesses. This is an introduction to your entitlement and how to contact technical support should you have questions or issues with products received. Hershey Technologies technical support team is a highly talented group who are certified in the most recent product versions to provide detailed answers, troubleshooting guidelines and best practices. We are skilled at providing flexible and responsive technical support for your solution.

 

Software

Kofax, XenDocs, SharePoint, Cardiff/Autonomy, EMC/ApplicationXtender
Hershey Technologies Custom Modules (Kofax File Import Service, Annotation Module)

 

Hardware

Fujitsu, Canon, Bell & Howell, Kodak

 

How to Contact

Technical Support Hours: Monday-Friday from 8:00AM to 5:00PM (PST)

 

Online: Software: Support Request
Email:

Software: support@hersheytech.com

Hardware: service@hersheytech.com

Phone:

Software: (858) 458-4222 x44 or Toll Free (800) 705-0401 x44

Hardware: (858) 458-4222 x10 or Toll Free (800) 705-0401 x10

 

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